Dear: Ref: Purchase of ____________________.
On ___________________(Date), you purchased from us ______________, signed a contract for them, and gave us a nonrefundable deposit for $ ________________.
Per your written instructions, we prepared the goods immediately and have repeatedly tried to contact you for you to take delivery of them. However, you have not responded to our repeated attempts to contact you.
Please be advised that under the conditions of your signed agreement, that unless we receive your written confirmation that you wish to take delivery of the goods within ten (10) days of the date of this letter, we will apply the deposit to our liquidated damages under the contract. We will thereafter consider this matter closed and your deposit forfeited according to the term of your contract.
Yours very truly,
Your Company or Business Name